Privacy Policy

My contact details 

Name: Mark Davis 

Address: Parkfield Business Centre, Park Street, Stafford, ST17 9RS, United Kingdom.

Phone Number: 07939 806494

E-mail: info@mld-rcltd.co.uk 

The type of personal information I collect 

We currently collect and process the following information:

· Names, Addresses, Phone Numbers & Email Addresses;

· Purchase Orders;

· Contract Details;

· Cookies for Website for analytical purposes the    data is anonymous.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

· For the purpose of replying to an enquiry.

· Submitting Estimates for Work

· Submitting Invoices for work completed.

· Day to day contact throughout the duration of a project.

We also receive personal information indirectly, from the following sources in the following scenarios:

· Through other contacts and networking.

We use the information that you have given us in order to:

· To reply to an enquiry;

· To Submit Estimates for Work

· To Submit Invoices for work completed.

· To maintain Day to day contact throughout the duration of a project.

We may share this information with other organisations or individuals directly involved in the work being carried out on a particular project.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@mld-rcltd.co.uk

How we store your personal information 

Your information is securely stored. electronically on cloud servers with access being protected by the use of passwords.

Computers are locked when unattended and securely locked away when not in use.

We keep contact details for 5 years following the completion of a project. We will then dispose your information by deleting any electronic data held, if a paper copy is held it will be shredded using a cross cut shredder.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@mld-rcltd.co.uk, MLD Rail Consultants Ltd, Parkfield Business Centre, Park Street, Stafford, ST17 9RS. Tel No 07939 806494 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at .

MLD Rail Consultants Ltd

Parkfield Business Centre

Park Street,

Stafford

ST17 9RS

Tel No: 07939 806494

E-mail: info@mld-rcltd.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk